Medicalcodingbooks.com Customer Service

Please Note: Our customer service department will be closed for Veteran's Day on Monday November 12th.

Please review our Ordering help topics below for an answer to your question.

Ordering FAQs:

Click on a question below to show the answer on the page.

Secure online orders can be placed on our website 24 hours a day, 7 days a week, 365 days a year. Our shopping cart is secured with SSL encryption technology.

We accept Visa, MasterCard, American Express, and Paypal.

To purchase online, simply browse our store and press the "Buy Now" button to add the desired product(s) to your shopping cart for secure checkout.

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Only businesses and educational institutions * can apply to place orders via purchase order by downloading and printing our Purchase Order Application. Instructions are included along with the required application, and a copy of our order form:

Download the Purchase Order Application Form Download the Application Form **

Fax the completed documents to (916) 788-0339. Upon approval, your order will be placed, and your company will be invoiced. Invoices can be paid by check or money order. Please make checks or money orders payable to Medicalcodingbooks.com.

* Students and individuals - please see instructions for placing an order via U.S. Mail or Fax.

If you still have further questions, you can speak with a customer service representative by calling (866) 900-8300 between 9:00 AM and 4:00 PM (PST) Monday through Friday.

** Adobe Acrobat Reader is required to view this form, and can be downloaded by clicking here.

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Orders can be placed via U.S. Mail by downloading and printing our Order Form and returning it to us with your check, money order, or credit card information:

Download the Order Form Download the Order Form *

If you are paying by personal check, please provide us with your driver's license number, the state in which it was issued in, along with your birth date. Checks are subject to approval before your order will be processed. Please make checks payable to Medicalcodingbooks.com. Send to:

Medicalcodingbooks.com
PO Box 2458
Rocklin, CA 95677

* Adobe Acrobat Reader is required to view this form, and can be downloaded by clicking here.

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Orders can be placed via fax by downloading and printing our Order Form:

Download the Order Form Download the Order Form *

Fax the completed order form to (916) 788-0339. You can pay with a credit card by inputting your information on the order form.

* Adobe Acrobat Reader is required to view this form, and can be downloaded by clicking here.

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Orders can be placed over the telephone with one of our customer service representatives by calling (866) 900-8300 between 9:00 AM and 4:00 PM (PST) Monday through Friday.

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Only California residents will be charged 8.25% sales tax.

Government entities are tax exempt.

Shipping is not taxable.

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Shipping and handling charges are based on total items purchased. In some cases, multiple item orders may have to be shipped separately.

Standard Ground: The first item is $8.99, and each additional item is $4.99. Standard ground shipments take 7-10 business days, and usually ship within 48 hours.

Second Day: The first item is $25.00, and each additional item $15.00. All priority orders will be shipped the following business day.

Please reference our shipping page for further information on shipping your order.

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Orders are usually processed within 1 business day, during the hours of 9:00 AM to 4:00 PM (PST) Monday through Friday. Orders placed after 4:00 PM (PST) Monday through Friday, weekends, or holidays will be processed the following business day.

After an order is processed, most orders ship within 2 business days. During busier times in the fall and winter, it can take up to 4 business days to ship some orders. If your order is subject to delay, you will be notified.

A product designated as a “Pre-Order” will not be shipped until the availability date listed on our website. Please check product availabilities.

If you have selected priority shipping, your order will be shipped the following business day.

Please reference our shipping page for further information on shipping your order.

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Yes. Each month we offer a promotion for book sales and other discounts. Our offers are always listed in the right side navigation bar.

Your company or school can also request a quote for large / bulk orders of 10 books or more.

Request a Quote

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All product information on our website is kept current. Browse our store to check the pricing or availability of a product.

Sale priced items will be designated with "Sale Price" or "Discount". If an item is not listed as "In Stock", an expected availability date will be provided for pre-orders and back-orders.

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Our mailing address is:

Medicalcodingbooks.com
PO Box 2458
Rocklin, CA 95677

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If none of the topics above answered your question, please contact us directly.